Privacy Policy
1. Introduction
At Venezuela-Referendum.com, we are committed to safeguarding the privacy and personal data of our website visitors, users, and all individuals who interact with our services. We recognize the importance of transparency, accountability, and respect for user privacy in line with best practices and applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
We process your personal information responsibly and securely. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you access or use venezuela-referendum.com.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to the website located at venezuela-referendum.com and to the services and interactions users have with us through this platform. Venezuela-Referendum.com acts as the data controller in respect of users’ personal data under the GDPR and as a “business” under the CCPA.
If you have any questions about this Privacy Policy or our practices, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data, either directly from you, automatically through your interaction with our site, or from third-party sources:
a) Usage Data
Includes data about how you use our site, such as IP address, browser type and version, time zone, pages visited, referral sources, operating system, and interactions with website features.
b) Account Data
Includes identifying information you voluntarily provide when registering or communicating with us, such as your full name, email address, postal address, and phone number.
c) Profile Data
Includes user preferences, purchase history, participation activity, and behavior patterns while navigating venezuela-referendum.com.
d) Communication Data
Includes correspondence sent via contact forms, emails to our support team, feedback, and records of customer service interactions.
e) Technical Data
Includes device identifiers, system configuration, mobile carrier information, and internet connection type.
f) Transaction Data
Includes personal and financial information related to payments or service delivery, such as billing details and transaction records (note: payment processing is securely handled by third-party providers and we do not store full credit card numbers).
g) Preference Data
Includes information about your consents, marketing subscriptions, and interests in specific topics or services.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases to collect and use your personal data under the GDPR, where applicable:
– Consent: Where you have given clear permission for us to process your data (e.g., newsletter sign-ups, cookie acceptance).
– Contract Performance: Where processing is required to fulfill a contract with you (e.g., account or transaction-related data).
– Legal Obligation: Where we must process data to comply with a legal requirement.
– Legitimate Interest: Where processing is necessary for our legitimate business interests (e.g., website functionality optimization or fraud prevention), and these interests are not overridden by your data protection rights.
Under the CCPA, we do not sell your personal information. We use data solely for defined business purposes, as outlined above.
5. Your Rights
If you are located in the European Economic Area (EEA) or California, you may have certain privacy rights, including the following:
– Right of Access: You may request confirmation of whether we hold your personal data and obtain a copy.
– Right to Rectification: You may request correction of incorrect or incomplete information.
– Right to Erasure: You may request deletion of your personal data, subject to lawful exceptions.
– Right to Restrict Processing: You may limit how we use your data under certain circumstances.
– Right to Data Portability: You may request that we transfer your personal data to another service provider in a structured, machine-readable format.
To exercise any of these rights, please contact us at [email protected]. We will respond in a manner consistent with applicable data protection laws.
6. Security Measures
We implement rigorous technical and organizational measures to protect the confidentiality, integrity, and availability of your personal data. These include, but are not limited to:
– Secure Socket Layer (SSL) encryption for data in transit
– Role-based and restricted access to data
– Regular data backups
– System monitoring for security breaches
– Staff training in data protection policies
While we strive to use commercially acceptable means to protect your data, no system can guarantee absolute security. We encourage users to use strong passwords and exercise caution with their personal information.
7. International Data Transfers
Your personal data may be transferred to and processed in jurisdictions outside your home country, which may not offer equivalent protection of personal data. Where such transfers occur, we ensure they comply with applicable laws through:
– Standard Contractual Clauses adopted by the European Commission
– Verification of adequate data protection frameworks (e.g., recognized adequacy decisions)
– Implementing supplementary measures as necessary
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. The retention periods may vary by data category:
– Usage and Technical Data: up to 12 months
– Account or Profile Data: while your account is active and up to 24 months following closure
– Transaction and Communication Records: up to 7 years, as required for tax and audit compliance
– Cookie and Preference Data: according to the expiration timeline specified in the cookie settings
9. Cookie Policy
We use cookies and similar technologies to improve user experience, monitor usage patterns, and support advertising and personalization. Categories of cookies used on venezuela-referendum.com include:
– Essential Cookies: Required for core website functionality and security.
– Functional Cookies: Enable enhanced features such as remembering preferences.
– Analytics Cookies: Help us measure site performance and user behavior.
– Performance Cookies: Optimize website speed and interaction.
10. Cookie Management and Compliance
Users are presented with a cookie consent mechanism upon their first visit. You may manage or withdraw your consent at any time via the site’s cookie settings or through your browser preferences. We comply fully with GDPR (Article 7) and CCPA (Section 1798.120) requirements regarding transparency and opt-out rights for cookie-based tracking.
We honor “Do Not Track” signals where supported and provide users with the ability to opt-out of analytics and tracking tools.
11. Special Protections for Children
Venezuela-Referendum.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If we learn that we have collected personal data from a child under 13 without verified parental consent, we will take steps to delete that data promptly. If you believe such data has been collected through our site, please contact us at [email protected].
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our practices, technologies, regulatory requirements, or for other operational reasons. Significant changes will be communicated through our website interface or via direct communication where applicable. We encourage users to review this Policy periodically.
13. Contact
For any questions, complaints, or concerns regarding this Privacy Policy or the way your data is handled by venezuela-referendum.com, please contact:
Email: [email protected]
We are dedicated to respecting your privacy rights and aim to handle all data-related matters promptly and in accordance with legal obligations.
This Privacy Policy is established in alignment with the GDPR, CCPA, and other applicable data protection frameworks. We welcome your inquiries and are committed to maintaining lawful and ethical data practices.